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Terms of Use

Last updated: 7 August 2026 · Applies to the iOS app “CocoMico Quest”

These Terms govern your use of the iOS app “CocoMico Quest” (the “App”), provided by Totoneko (“we”). By using the App, you agree to these Terms.

1. Licence

We grant you a non-exclusive, non-transferable right to use the App for personal, non-commercial purposes in accordance with these Terms. All copyright in the App and in the images, music, text and software it contains belongs to us or to the respective rights holders.

2. In-app purchases

3. Gems (in-game currency)

NameGems
IssuerTotoneko
Where usableOnly within the iOS app “CocoMico Quest”.
ExpiryNone (gems do not expire).
Checking your balanceShown at all times at the top of the game screen.
Enquiriestotoneko.takuto@gmail.com
Please noteGems are non-refundable and cannot be transferred, sold or lent to anyone else.

Gems and purchased content are recorded in the save data on your device rather than tied to your Apple ID. If you move to a new device using the in-game “Data transfer” feature, your gem balance carries over, but one-time purchases do not; please use “Restore purchases” on the new device (the same Apple ID is required).

Using “Erase save and start over” inside the game permanently removes your gem balance (one-time purchases are kept). This cannot be undone.

4. Refunds

Because purchased content is digital and delivered immediately, we cannot accept returns or issue refunds.

Where Apple’s conditions are met, you may be able to request a refund from Apple at reportaproblem.apple.com. Apple decides whether a refund is granted.

5. Minors

If you are a minor, please obtain your parent’s or guardian’s consent before making a purchase. Guardians can restrict purchases via iOS Screen Time → Content & Privacy Restrictions → In-app Purchases.

6. Prohibited conduct

7. Save data

Save data is stored on your device. We do not keep a backup, so data lost through device failure or loss, deletion of the App, or an operating system fault cannot be recovered. When changing devices, please use the in-game “Data transfer” feature.

8. Suspension and discontinuation

We may suspend the App without prior notice for maintenance, faults or other unavoidable reasons.

If we discontinue the App, we will announce it in advance in the App or on the official website where possible. After discontinuation, all in-game data — including unused gems — will no longer be usable. No refunds will be made in that case except where required by law.

9. Disclaimer

We make no warranty as to the accuracy or completeness of the App, or its fitness for any particular purpose. We are not liable for damage arising from use of the App, except where caused by our intent or gross negligence.

10. Changes to these Terms

We may amend these Terms as necessary. Amended Terms take effect when posted on this page.

11. Governing law and jurisdiction

These Terms are governed by the laws of Japan. The Tokyo District Court shall have exclusive jurisdiction of the first instance over any dispute relating to the App.

12. Contact

totoneko.takuto@gmail.com